The Culture at RiskMetrics Group
RiskMetrics Group has grown dramatically in recent years, yet we have stayed true to our entrepreneurial roots. With little in the way of corporate hierarchy, open communication and the giving and receiving of opinions are encouraged. All employees have the opportunity to get involved in a variety of initiatives. Surrounded by great minds and highly experienced industry experts, learning is an active part of life at RiskMetrics Group.
Success Factors
Living by our core values of Respect, Ownership, Teamwork, Communication, and Client Focus has been the most critical element in creating the vibrant and rewarding company that RiskMetrics Group is today. When practiced, these five values glue us together. While we are justifiably proud of our strong financial track record, the more enduring asset is the kind of company we've become.
These values and success factors are deeply embedded and affect how we hire, how we work with and talk with each other, how we make decisions, how we develop and create our products, how we interact with our clients, and how we assess and reward individual performance.
Respect
- Act with integrity
- Demonstrate respect in all aspects of work life – treatment of co-workers, attitude towards clients, treatment of workspace
- Accept and encourage differing views
- Maintain and encourage a positive and fun work environment
Ownership
- Be knowledgeable about overall business and ensure that direction is market driven
- Take actions consistent with RiskMetrics Group values
- Make appropriate choices about use of resources
- Act on business opportunities that are not recognized by others, including those that are outside normal scope of role
- Seek out those that will most benefit the company
Teamwork
- Exchange ideas with others, help to cross train and educate others
- Develop working relationships
- Routinely seek opportunities to work on team projects, outside of assigned role
- Work to resolve group conflict and boost group morale
Communication
- Communicate in a clear, concise manner
- Give and receive ongoing feedback
- Be an effective listener
Client Focus
- Be informed about developments in the industry and within the company
- Anticipate, understand, and address the changing needs of clients by developing first-hand familiarity with client
- Ensure client problems are addressed promptly and clients are satisfied
- Work to retain clients and further strengthen client relationships
- Provide opportunities for client input and feedback
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